EnTele-Care is a management tool which helps our customer manage all of their MACD (Move, Add, Change, Delete) orders and trouble tickets by providing a single point of contact to enter and manage orders for all carriers, products/services and locations. EnTelegent Solutions submits the order or trouble ticket to the appropriate carrier and project manages the order/ticket to completion. EnTelegent Solutions provides status updates via EnTele-Portal, email, and or callback depending on customer preference.

Benefits

• Change Management (Move, Adds, Changes and Deletes)
• Trouble Management (ticketing and resolution)
• Carrier and Contract Management
• 24/7/365 Network Operations Center
• Project Management and Plan Management

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• Testimonials

  Corporate Advocate's experts can develop strategies for optimum cost-efficient management of telecom/data services and assets, including network design and management, change management, performance and capacity management, operations management, and vendor management which will assure that you are fully leveraging your investment.
  

  Marc Warner
  Corporate Advocates

  Simply put, the expense side of our telecom and data network costs are proactively monitored by Corporate Advocates. Their ability to help manage the "procurement to pay" continuum allows us to focus on more strategic projects, while they focus on finding the right vendors at the right pricepoints, while fulfilling our strategic initiatives.

  Thomas Sayle
  Regional Battery Distributor